My U6E has gone through multiple hard drives and motherboards. It has always been returned to me with Windows Vista Home, not the Vista Business that I originally purchased. I have talked to many customer services representatives including Hai, Rodel Roque, Fred Hsu, Juan J. Guerrero, Patrick, Samantha. They all formally apologized for the inconvenience and say that a supervisor will talk to me, but I have never talked to a supervisor. I am also denied a manager when I ask for one. The original purchase price was $1, 449.00 and I believe... read full review »