To the one's who are having trouble with receiveing there phones...SCREW THE CUSTOMER SERVICE LINE...CALL 305-715-6500 EXT 3324, or ask for Cherisita...If they she is not available the ask for her voicemail...When I called the Customer service line I spent 4 straight hours on the phone in one night not counting other day's and hours, but I was determined I was not letting this BS go anymore...So the last representative I talked to said we are sending you a phone but first you have to send us the old phone, short story it would be a... read full review »