Monarch Dental sent the first notice of a refund in Feb 2011. The notice said bring the notice to the office and a refund check would be sent within 7-14 days. 4 months later I recieved the same notice and recieved the same answer but was also told the second notice was a mistake. 3 weeks after recieving the second notice I was told at the office visit that they were still trying to verify if the refund was for the payient or the insurance company. They said they would not give a corperate office phone number or a point of contact to talk to about the notice. Very disappointed in the managment of this company! read full review »