on june 30, 2011 I purchased a virgin mobile $40 top-up card. I applied that $40 card to my $30 plan, which is 1500mins 500 txt per month and my phone display said that the transaction was successful (1500 anytime mins / 500 txt). When I woke-up on July 1, 2011 my balance was $27. I called virgin moble customer service and spoke with Hyde and she was willing to give me the plan ( $30 plan 1500/500). I then ask her about the change from the $40 and she tried to justify why virgin mobile was not going to put the balance on the account. Hyde say... read full review »