I have had horrible customer service & received "junk" phones from Best Buy Mobile for almost 2 years now. They have sent my phone off to the wrong place to get fixed twice & then tried telling me that they would not honor their "lemon policy" because it wasnt sent to right place. I finally got a new phone that has now, 5 months later, decided to shut off during phone calls & etc. They did not switch the insurance to the new phone but has been billing me for it every month on my credit card. So I was unde the impression that I... read full review »