I have worked at Restoration Hardware for several years now and we just get numb to the complaints. At the store level, we have no idea if products are in stock or not. The tracking system is a joke. Honestly, we have no idea when things will be delivered. We are told what to tell the customers but experience has told me this is always wrong. It is not uncommon to hear that customers have been waiting 6 months or more for their furniture. Everything comes from China so any delay is going to be a long one. If you discover a defect in your... read full review »