TWO ISSUES: 1. Did not complete the install 2. The WORST customer service ever-Granville OH area 1. Did NOT complete the install-During the installation their technician told me he needed to return to swap out one of the pads and add the light switch. He called me a month later and said he had n't forgotten he was waiting for the items to come in.Now saying, via the national office, they said they did install everything, even though I have Two different types of pads and no light switch. 2. Customer Service (or lack of... read full review »