In the process of changing cell phone carriers, I suspended my service with Verizon on my monthly billing cycle date, so I would not get charged for another month's service. When I suspended my Verizon service, the customer service rep said my initial advance deposit would cover the last month's service and I would be even. The next day I ported my number to my new cell phone carrier. A few days later, I get a bill from Verizon for $18.58. When I called customer service they said, oh, you have to pay for putting your phone on... read full review »