I just want to express my great disappointment in the "service" that we received today at one of the PetSmart stores. We had our 2 dogs get the "defurminator" de-shedding treatment and get their teeth cleaned. First of all, they were very unfriendly, disorganized, and rushed when we checked in. All the information I had given them on the phone had to be repeated and they had a hard time finding our reservation. Once we finally dropped them off, it took 5 hours for the services to be completed! 5 hours!! What could possibly take... read full review »