After two hours on the phone yesterday and countless e-mails, I can only say that Warrantech's customer "service" is awful. There warranty is also not worth the paper it's printed on. Basically, I had a single key that wasn't working on my laptop. I had properly registered my warranty. Despite these facts, I was required to e-mail three times so that they could "confirm" my warranty|. No one ever got back to me about "confirming" the contract". Instead, I called and called and e-mailed... read full review »