What a business model "or How not to run a company!!! No direct phone number to local store - forced to submit to "Voice Mail Jail" for 1:40sec to get to the local store! No corporate E-mail to complain to...just "snail" mail! No Customer Service Reps @ Corporate...just more "Voice Mail Jail!" Noticed the last post from 2007 said pretty much the same thing, I guess nothing is going to change until Chpt 11 filing, until then I'll wait to the last minute to pay my bill! read full review »