We were told out windows needed to be cut out of their frames and were charged $2, 000 extra. When the 1 man crew (originally 4) came he popped out the windows in no time. Window world said cutting and just removing the windows was the same thing. Really? That's a surprise to me. I called and complained to corporate and was told they were used to threats. They were dishonest and their treatment of me was unacceptable. I would not recommend Window World to anyone! read full review »