What customer service?? I booked 7 people to Las Vegas three months in advance. One of our books is in the reserves and had to go back to Iraq during our vacation. I called Travelocity and asked if they could simply change the name to another person who could take his spot ! They said absolutely not. I would have to cancel the book and pay a additional $519.00 for the new person! I said you are crazy. I asked them if they had anybody I could talk to who may be sympathetic to our problem? They said no. So I called the airline and said... read full review »