Dedicated Distribution is a vendor that we use to purchase and ship products to our customers. We have been consistently purchasing products from them since April 2008. To date about $20, 000 worth of wholesale cost. On 6/9/2011 they shipped an order containing six (6) pamphlet-sized paper logbooks (total weight of less than 6 ounces) to one of our customers and charged us $22.12 in shipping costs. We were justifiably outraged and emailed our sales rep, Christina Holman, for an explanation. Her reply was an insistence that her "warehouse... read full review »