I am writing to you as I have exhausted my complaint with your Brighton office. They should have all the information on their records to confirm. I am a single mum running my own business as well as two other teaching jobs, so free time to sort out problems is at a premium... I took out a month membership in July 2009 for my daughter. I thought I was careful to check that it was one month only, but it was in fact a continuous payment – it took a while to spot, as this bank account was not used often. I realised in Feb... read full review »