I had had a credit card with them for a few years and only used it for a balance transfer back at the beginning, which was paid off. I recently got an offer from them for balance transfer, and I wanted to use it. However, I used the wrong check that they had sent me, and when I got the statement I had $380 fee for using the check, $136.66 in finance charges for less than a month (on $9, 500) and $39 overlimit fee since their fees put my account over the limit. When I called them and realized my mistake, I asked to speak with a supervisor about... read full review »