My new phone arrived today-DOES NOT WORK. I've been on the telephone for over an hour trying to get a human being to speak with-but just kept getting automated messages and no help. I went online-you have to SNAIL MAIL then-no online email or chat. I've tried calling from both the new cell phone-which drops an attempted call immediately and on my land line--Still cannot get anyone to help with this phone. I suppose I will have to address this the way I used to a decade ago--get in my car, drive to a retail office, get a number, wait... read full review »