Same story with problem shutting down without warning. Its a Satellite m640 and its 2 months old. Phone tech support, sent for repair etc, etc...have too many hours trying to get satisfaction. Still not fixed. Toshiba doesn't care about customer service they are in profit protection mode. I am giving up and I'm going to Fed Ex the laptop to the VP of consumer affairs and telling him to keep it because I don't need the headache. I bought Toshiba because of reliability reports. I am sure these problems are not included in the... read full review »