PLACED ORDER FOR 4 MENS PANTS ALL THE SAME STYLE AND SIZE ONLY DIFFERENCE WAS I WANTED TWO PAIR OF BLACK AND TWO PAIR OF KHAKI. TRIPLE CHECKED ORDER BEFORE PLACING ON LINE AND FOUND I HAD ORDED WHAT I PREFERRED. THE CONFIRMATION STATED MY ORDER NUMBER ALONG WITH THE MERCHANDISE ORDERED. THE CONFIRMATION STATED ALL 4 PANTS WERE OF THE SAME COLOR. SEARS, BY THEIR CHAT PERSON, SAID THERE WAS NO WAY THEY COULD CONFIRM THE ORDER INFORMATION NOR REVIEW IT FOR ACCURACY. SO MUCH FOR ON-LINE ORDERING FROM A BIG BOX. MY ORDERS FROM EUROPE DON'T HAVE THIS GRIEF ATTACHED. AND WHEN I HAVE A COMPLAINT, A LIVE VOICE DISCUSSES THE SITUATION WITH ME. read full review »