This caused my bank account to become negative and not only was I out of twice the money, but my bank charged me an overdraft fee. I called Verizon Visa and I spoke with a supervisor who told me it would take two weeks for an investigation before they would refund my money. I am confused because it did not take two weeks to remove my money so why would it take two weeks to refund it? Their customer service was not helpful at all. I was basically told, "oh well, your account is negative due to our mistake, but you will have... read full review »