I have a major problem with Jetblue. Transferred from American Express 83, 000 points in May 2010. December of 2010 had an accident that caused me to not be able to fly due to a leg in a leg brace and could not be bent to sit in a seat, had two operations and was in bed most of the time. In May the points expired and Jetblue will do nothing about this. I told them I can provide Dr. documentation, still they couldn't care less. I am so angry over the principle of this whole thing. What a terrible, terrible company. Always flew them from Long Beach to Kennedy, but no more. read full review »