Last February one of our work computers died after just a couple of years, so 3 of us went together to CompUsa to purchase a new computer. I bought a $1449.99 Sony Viao computer. The salesman, William, pushed CompUSA’s “technical assurance plan” on us. He assured us that CompUsa would either come out to our place and fix the computer or, if we preferred not to wait, we could walk in with the computer for a replacement, or credit towards a new one. We were at first incredulous and asked “Are you sure?” He... read full review »