Ordered tires on 11/12/10. Received an automatic email giving my order information. On their website it states that tires that are in stock will ship within 24 hours and backordered tires ship within 4-5 days. 6 Days later I called them as I had not received a tracking number for my tires and a winter storm was expected for the weekend. After being put on hold for 5 minutes, finally getting a representative who spoke with me for 30 seconds and put me back on hold for 10 minutes, he told me these tires were sold out, and they didn't know... read full review »