This company is an exam contractor for many states. I dealt with them to complete my written exam for CNA certification in NJ. My practical exam was completed in November, through a different organization. PSI took until the end of June to correct problems with their system, which prevented it from recognizing my practical test results, thereby disallowing me to schedule a date for the written exam. Their customer service department was very reluctant to allow me to speak to anyone above the level of regular customer service reps, and te... read full review »