Ten months and still under warranty, freezer stopped working. Phoned Sears service and they offered to send repairperson out that or next day. Three hours later, with food thawing, Sears calls and postpones service call for 10 days. Telephone person gives a phone # for a warranty company that has no dealings with Sears. After speaking with manager and others, they recommend putting all freezer food in styrofoam boxes with ice to wait 10 days (unless delayed again) for service agent to appear. Repeating that we are seniors in our 80's and... read full review »