NIGHTMARE – do NOT use AMERICAN VAN LINES – Here’s what I went through: This was the worst moving experience I have had (and I have moved 4 times in the past 5 years). When I first spoke with my representative, Don Otis, regarding a moving quote, I was told that since I was one of the first people to be booked on my particular trucks, I would be given "customizable" delivery dates -- a 5 day window instead of the usual 10-14 day window. My contract showed that pick up was to be on June 22 or June 23 and delivery... read full review »