I had been a loyal customer of Qwest for over 18 years, but in the last few months I have become totally frustrated with them and their greed. I called about the "other charges" that appeared on my bill and asked what it was. They said it was a tax paid to the FCC. That information is a lie. The "other charges" is used to maintain the land lines and goes directly into the Qwest bank account and is not a tax paid to the FCC. I make very few calls and hardly use my phone at all, yet I pay more in taxes for a land line than I do... read full review »