On July 1, 2011, I reported a cooling problem with my Kenmore refrigerator (purchased in August 2009 at a local K-Mart store). At that time, I purchase a service agreement for approx. $270, which I was advised would cover all labor and material to have my refrigerator repaired. A service technical was sent on that same day and advising me that it was a problem with the compressor, he worked on the appliance for approximately 1.5 hours. When he left he advised that it would take approximately 4 hours for the refrigerator to come up to temp... read full review »