On 4/20/11 I ordered U_VERSE internet service. On 4/21/11 I cancelled because of deceptive pricing. On 4/21/11 equipment was delivered to my home. As per instructions, I returned equipment to UPS store and UPS tracking number states that equipment was returned on 4/23/11 to Memphis, Tenn. Three weeks later, I recieve a bill that says I owe for equipment. I have been calling every 2 weeks since then to straighten this out. Each time I get a different answer and talk to someone in a different state. It is now July 14, 2011 and I received a call... read full review »