My mom and I went shopping at Kohls. We experienced bad customer service in the past numeral times and this is the last straw! Here is our story: My mom went to the jewerly department and returned earings that she bought on sale. She recieved about $60.00 back. Then we went shopping for about an hour, bought our stuff, but decided that she really regretted returning them. We went back to the jewerly department and the lady there was extremely rude. She told my mom that she would have to buy the earings for $100, when she just returned... read full review »