Profinity, LLC 7491 N. Federal Highway Suite C-5, #307 Boca Raton, Florida 33487 [email protected] George is also the "Quality Control Manager" as well as the "Compliance Officer" and you can also reach him by calling Profinity and selecting the option for Legal advice, you will get his voicemail, of course and he will probably respond as quickly as he does with every other issue, and that is not often, if at all. A chargeback is the way to go with this company. With enough chargebacks they will eventually lose their merchant license and not be able to do business. read full review »