I ordered an item from her and sent her the material with which she was going to sew the item. She is syrupy sweet when taking your order, incredibly accomodating. Once you pay the cost via PayPal, you will never hear from her again. She stole my money and the material that I sent her. If you look elsewhere on the internet, there are tons of complaints about her and her business. Her name is Heather Gillespie also known as Heather Kemmelmeier and was previously Heather McCready. Her husband is University of Nevada Markus Kemmelmeier, Ph.D read full review »