I looked through my Embarq Telephone bill and saw a $14.99 charge by IDL services INC & intellicall OP services for a call made from a local number to my home telephone. My husband called the number to find out who it was. It was a fax machine. I called Embarq and they said that it was a collect call. So, someone with a business or home telephone fax machine made a collect call to my LOCAL home phone with operator assistance. Who in the world makes a COLLECT phone call from their home fax number or business fax number to a LOCAL number... read full review »