I ordered a Nikon Monarch riflescope from DeerfieldOutfitters.com on March 28, 2009 order#51064. Scope I received was a demo model and not a brand new sealed unit, as I was promised. After 7 e-mails I finally got an RMA number from Mary, but never received a prepaid return label as she promised. After multiple e-mails I still have no respond from DeerfieldOutfitters.com. In the packing slip business name was listed as FVI with phone#888-864-6938. I tried to call a few times and left massages. It seems that it is just a one way communication - you have to leave a massage. I still have no respond of any kind. read full review »