There were some major issues with the Fair Oaks Mall location of Hour Eyes. First, the manager is very hard to deal with. She does not listen to the customer. I had two major issues that took a lot of research to get straighten out. The first issue was that the sales rep I had, basically did not know what my insurance benefits were. This seemed very unprofessional because my insurance was on the sign that was posted at the entrance and it is one of the big insurance companies they accept. I asked if I could buy my contacts lenses and lense... read full review »