Hi Nugadek, thank you for your review I'm sorry to hear you had a bad experience working with us here at UKEssays. I know it was some time ago but if you get in touch with your order ID we'd be happy to see what we can do to help. We always honour our guarantees and take great pride in delivering a high quality plagiarism free service, you can read more about our recent quality changes here www.ukessays.com/quality/ Kind regards, Daniel Lawman All Answers Ltd - Communications Manager read full review »