I have had it with Plaza Auto Mall in Brooklyn Ny. This is a terrible dealership. Completely unprofessional salesman and dealership. I leased a 2009 Toyota Rav 4 and Sirius/Xm was to be installed in it upon pickup. I went to pickup my truck on 3/24/09 and the Sirius/Xm was not installed. The dealer said he would schedule an appointment for it to be completed. The appointment was scheduled for later on that week. I live and work in Staten Island, and I left work 3 hours early (around 2pm) to be at Toyota by 3 as instructed by Troy Esposito... read full review »