Well let me get started by saying I agree with all the other opinions the other people have given, they are the most rude people in the business of car loans or anything else for that matter. I was just on the phone with chase today for about 2 hours, I kept getting put on hold for everything which thats understandable. When a rep finally spoke to me they were telling me the opposite of what another rep said to my wife. we need to get a deferment, my wife and I have fallen into hard times with money and we have allways been ontime making... read full review »