I purchased a hot air balloon ride for my parent’s anniversary. I booked the event roughly one month in advance. I was required to pay for the event at the time of booking. As the date I secured approached, I contacted the company and reported that I had not been contacted to coordinate the drop off location and need to get directions. I was told that they had no record of my booking on the date I had secured. I advised that my card had been billed for the event and that it was imperative that it be investigated immediately as I had made... read full review »