I had two area rugs and 7 scatter rugs cleaned by Bergmans. Problems: 1. Two of my rugs were returned without fringes. 2. The rugs were picked up to have the fringes replaced. 3. Bergmans indicated that they had lost one of the rugs and would try to locate them. 4. Bergmans left the smaller rug in my door on a Friday without calling. I was away for the weekend. My door was left ajar for the weekend. 5. Bergmans began discussing the cost of the replacement of the second rug with me because they thought they had... read full review »