Columbian Emerald's staff lied to my fiance and I about the Diamond Engagement Ring we purchased. They sold us a cracked diamond that appraised for much less than their appraisal. The store was unwilling to resolve the issue. However, they felt the need to protect themselves after assuring us that this was not the first time they had the problem with their St. Thomas store--they protected themselves by severing the tie with the St. Thomas store, but left us with a cracked diamond and no other recourse. We contacted the store and customer... read full review »