Wells Fargo customer service, loss mitigation department is a joke. I live in Cincinnati and their location is somewhere in California..I find this company to be elusive, unreliable, disorganized and just pathetic. We own 2 house (statistic), cant get any help from them on payment arrangements, we had a loss to property which insurance paid for, but put them on the check to endorse. I can't get the company to endorse this check. They want it sent to them to put in escrow...Yeah right!! I have already paid the contractors out of pocket... read full review »