A fraudulent buyer purchased our products and shipped via DHL Express to Gambia. We informed DHL of the shipment, requesting its return from DHL’s Gambia Offices. The DHL Research Department started initial procedures. We followed up with the Research Department and found ourselves redirected to the DHL Fraud Department. Immediately following, we were subjected to silence as the fraud department ignored our daily phone calls and e-mails - forcing our attorney to send a demand letter to DHL Headquarters and the DHL Fraud Department... read full review »