Customer service blows. they lose rings and I've never had my ring to me on time. The Sales people are rude as heck, and honestly my husband and I are going to get all our friends and family to boycott Kay...PERIOD!My blessed ring was very special to me it was perfect and now i have a larger ring that hurts my fingers and is honestly UGLY! No one ever gives us the correct phone number to contact people. Ya know there are a lot of people in the military I hope Kay loses a lot of business! read full review »