In May of 2008 1&1 somehow ended up changing the critical permissions on a number of files and directories within my web space. All files in my webspace reverted to basic read only permssions. This caused mission critical database applications to malfunction. I contacted 1&1 after being made aware of the problem within roughly 6 hours of the problem occurring. It then took them 4 days to be able to let me change the critical permissions back. All in all I figure I lost a few customers, a few thousand website visits, 12... read full review »