Received a gift purchased from Amazon.com that I could not use. I wanted to return the item and have the gift-giver's credit card reimbursed. It was difficult to find instructions in the return policy outlning how to accomplish this, but after perusing the pages of return instructions, finally found a small blurb stating that once the item had been acknowledged returned by Amazon, they would issue a gift card via email which in turn would have instructions on how to have the gift-giver reimbursed. We received the gift-card, sans the... read full review »