For the first, and maybe last time, I purchased an item from sears.com for pickup at the Cross County Sears on a Friday around noon and a couple hours later I received an email confirmation that my item is ready for pickup with my order #, etc. I called the store customer support to ask how long they hold items and told me three weeks. The next day I received a voicemail stating that my item is out of stock bla bla sorry for the inconvenience. I don't know what that tells you but to me that means they sold the item that I paid in full... read full review »