We requested to have Qwest come out to install a telephone line and the day before they came, had to cancel our request. The next day the service technician comes out and we explain that we have canceled the request and he leaves. This was 3 months ago. The first time we called Qwest, they said they would correct their error. The 2nd time we called, on Sunday, 12/7/08, the friendly female representative said not to worry -- they would correct the problem and we would be receiving a bill with a zero balance. Now, tonight an aggressive... read full review »