I called PSE&G to schedule repair appointment for my central air conditioner. I have service contract as well. One day I called and no one answered for about 45 mins and then I hung up. Next day, I tried again for 38 mins and finally some one picked up and I scheduled an appointment for Friday May 1st from 4 to 8pm. I come home from work so that I can attend the technician but I waited until 8pm and no one showed up and no one called to cancel or change the appointment. I called up customer service to find out what happened and they told... read full review »