I share same feeling of your complaint. I had a very good HP 3055 printer, but then it needed repair the repair cost is HK$1600 while purchase new equivalent machine (HP MF1522NF...I thought equivalent) is HK$2600 minus trade-in bonus = HK$2100. (plus less waiting time for repair) but the nightmare begins with a new machine...how ridiculous Pls see below extract of my email to HP...still following up the case, but in summary: 1. Poorer product design from my personal user point with an suspicious objective that it is designed for... read full review »